Last updated: February 23, 2026

Stack & Track (“we”, “us”, or “our”) operates the website https://stackntrack.ae/ (the “Website”). We are committed to protecting your privacy in accordance with the applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45/2021 on the Protection of Personal Data (“PDPL”).

This Privacy Policy explains what personal data (if any) we collect, how we use it, with whom we share it, and your rights regarding that data.

1. Personal Data We Collect We collect no personal data automatically when you simply visit or browse the Website beyond standard server logs and the limited analytics described below.

Analytics and Cookies We use Google Analytics (a service provided by Google LLC) to understand how visitors interact with our Website, such as which pages are viewed most and how users navigate the site. This helps us improve the Website.

Google Analytics collects limited, pseudonymous data including:

• IP addresses (used briefly for approximate location and security; in Google Analytics 4, IP addresses are not logged or stored in full).
• Device and browser information (e.g., browser type, operating system, screen resolution).
• Usage data (e.g., pages visited, time spent, referral sources).
• Cookies or similar technologies (first-party and Google-provided) to track sessions and interactions.

This data may qualify as personal data under PDPL (e.g., as online identifiers or indirect identifiers). We do not use Google Analytics for advertising or personalised tracking, and we do not link it to personally identifiable information.

We do not use any other tracking technologies, pixels, remarketing tools, or analytics platforms.

2. Contact Form and Information Submission The Website includes a contact form through which you may voluntarily submit your name, email address, phone number, company details, and message (collectively, “Submitted Information”).

By submitting the contact form, you consent to us storing the Submitted Information on our servers and sharing it internally with our sales managers for the purpose of responding to your inquiry or providing information about our services.

3. How We Use Your Data

• Submitted Information — Solely to respond to your inquiry or communicate about our warehousing, fulfillment, cold storage, inventory management, or logistics services. Processed based on your consent and/or our legitimate interest in handling business inquiries.
• Google Analytics data — To analyse Website performance, improve user experience, and ensure site functionality. Processed based on your consent (via cookie banner where implemented) and/or our legitimate interest in site optimisation.

We do not use your data for marketing without separate consent, profiling, automated decision-making, or any other unrelated purposes.

4. Sharing of Data We do not sell, rent, trade, or disclose your Submitted Information or analytics data to third parties for marketing.

• Submitted Information is stored on our servers (UAE or UAE-compliant) and shared only internally with sales staff.
• Google Analytics data is processed by Google as our data processor under their terms (including Data Processing Terms). Google may transfer data to servers outside the UAE (e.g., US), but under safeguards compliant with applicable laws.
• Data may be disclosed if required by UAE law, court order, or to protect our rights/safety.

5. Cookies and Consent We use essential cookies for basic site functionality. Non-essential analytics cookies (via Google Analytics) require your consent under PDPL. We [have implemented / plan to implement] a cookie consent banner that allows you to accept or reject these cookies. If no consent is given, analytics cookies are blocked or limited.

You can manage preferences via the banner or browser settings. For more on Google’s practices: https://policies.google.com/privacy and https://support.google.com/analytics/answer/6004245.

6. Data Retention

• Submitted Information: Retained only as long as needed to respond/follow up or as required by UAE law, then securely deleted.
• Analytics data: Controlled by Google Analytics retention settings (typically 14–26 months; we use default or minimal periods).

7. Security We use reasonable technical and organisational measures to protect data from unauthorised access, loss, or misuse, in line with PDPL.

8. Your Rights Under PDPL You may have rights to access, correct, delete your data, withdraw consent, or object to processing. Contact us to exercise these (we respond per PDPL timelines).

9. Children’s Privacy The Website is not directed to children under 18. We do not knowingly collect data from children.

10. Changes to This Privacy Policy We may update this policy. Changes are posted here with a new date. Continued use constitutes acceptance.

11. Contact Us Questions? Contact us: Email: sales@stackntrack.ae (Use the contact form on the Website.)